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Australian mBendelta has launched a new workspace analytics tool that enables organizations to optimize the productivity and collaboration of hybrid teams.
The global Covid-19 crisis has fundamentally changed the way people work and live, with hybrid work being one of the biggest trends emerging from the pandemic. Several researches from around the world have shown that hybrid work is here to stay: recent studies in the US and UK, for example, found that more than 80% of employees now work in the office only part of the week.
It’s not much different in Australia, with Bendelta’s ‘2022 Workplace Trends’ study (which surveyed the views of 1,000 Australian employees) finding that 81% of employees are happy to continue working remotely – more than two-thirds of this group do not want to work three or more days in the office each week.
“It’s clear that the way we work has changed forever,” said Jessica Hall, workshop leader and psychologist at Bendelta. “Over the past two years, we’ve seen unprecedented access to remote or hybrid work, leading to a fundamentally different workforce than we once knew.”
But for organizations and executives, the major (and rapid) transition to hybrid work presents all sorts of challenges. First, employees may lack engagement due to less personal connection as well as lack of coaching and mentoring support (especially from less experienced colleagues). Others struggle with longer working hours (60% of employees say they work more), digital surveillance, or feel they may not be given the same opportunities as those working in an office.
Meanwhile, with hybrid work also comes the rise of flexible working, and for employers and employees this means different agreements need to be made about things like working hours or performance.
“Employee preferences and experiences are more diverse than ever before, and this presents huge opportunities for leaders and teams to embrace this new reality and develop workplace solutions that are personalized, responsive and effective,” said Hall.
Workona tool
This is where Bendelta’s new Workona tool comes in. Officially launched today, the tool explores dimensions of work to gain deep insight into “employee behaviors, experiences and preferences,” explained Anthony Mitchell, Bendelta’s Chief Potential Officer. Using this information, employers can create strategies tailored to individuals while gathering all the information to make more informed decisions across the business.
“Using a 20-minute online assessment tool, Workona explores the three dimensions of work, the human, physical and digital experiences – enabling us to create unique insights about people and organisations.”
“The output of this tool gives employees a clear voice about how they work best and empowers leaders to make informed decisions about how to realize the full potential of their organization through ways of working, employee value propositions, organizational culture and workspace infrastructure.”
“Based on science-based models, Workona is a game changer for organizations looking to embrace the new reality of hybrid work,” added Mitchell.
Five people
At the heart of Workona’s tool are five unique personas that Bendelta says represent the “new generation of employees” in today’s hybrid work world. These persons are:
Connectors
People who enjoy office work, personal relationships and the energy they get from working in an office environment. They find virtual meetings tiring and feel disconnected from their team if they work remotely for long periods of time.
Nesters
People who enjoy working from home and feel they are more productive when they work remotely. They don’t enjoy the energy of the office and don’t believe it contributes to work-life balance.
Nomads
People who enjoy working remotely in spaces other than their home and do not see remote work as a barrier to accessing and sharing information or collaborating with colleagues. They do not desire personal contacts with colleagues and prefer greater flexibility in choosing how and where they will work.
Adapters
People who tend to work in an office enjoy the connections they can build with colleagues in an office environment and prefer the technology available in the office over other work spaces. Importantly, however, Adapters feel that their manager or team expects them to work from the office and believe that they do not have the flexibility to choose where they work.
The Stoics
Employees tend to choose to work from home, yet feel they are no more productive or comfortable working remotely than anywhere else. They don’t enjoy office energy or developing personal relationships with colleagues, but also feel disconnected from colleagues when working remotely.
“By understanding their organization’s workforce, leaders can identify what matters to their employees, anticipate the impact of future ways of working on their organization, and create an impactful workspace strategy,” concluded Hall.
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