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The digital transformation agency has awarded contracts worth millions to Boston Consulting Group and KPMG this year.
The two consulting firms have been trusted advisers to the Digital Transformation Agency since the agency’s inception in 2016, along with rivals McKinsey & Company, Deloitte and a number of boutiques.
Since the beginning of this year, the Boston Consulting Group (BCG) – a US-based strategy consultancy – has seen fee income collected on DTA surpass the $2.3 million mark. About half of the fees are related to BCG’s involvement in the development of the contact tracing app COVIDSafe, which has generated over $1 million in fees for the consultancy to date.
According to a public notice on the AusTender website, BCG has been awarded an $875,000 contract to provide “critical advice, products and services using a taskforce model to improve digital services for government”. This six-month project started in May and will last until the end of November.
The firm previously won a contract worth just under $550,000 to provide Australian government-wide ICT policy and governance expertise to a digital transformation agency led by ex-BCG’er Randall Brugeand, who worked at the consultancy from 2008 to 2010.
Meanwhile, DTA’s favorite KPMG added to the $1.4 million it billed the agency in DTA’s last fiscal year. One of the biggest projects the Big Four is working on – helping DTA improve the maturity of government digital services across customer experience and internal operations – has reached a total of $1.5 million.
KPMG also recently extended a $580,000 contract to provide procurement strategy support. In addition, the firm’s consultants – providing KPMG Advisory – are closely involved in the GovPass DTA digital identity project on an ongoing basis.
Earlier this year, the Digital Transformation Agency hired McKinsey and Deloitte to manage the design and build of GovDXP, the Facebook-inspired successor to myGov.
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